Account

Deleting your Wellysa account

The Wellysa app (Wellysa Asystent) is operated by NZOZ Wellysa Sp. z o.o. You can delete your account yourself or ask us to do it by email.

Delete your account yourself

Log in to the app on your phone or at app.wellysa.com.
Open Account → Security.
In the Delete account section, click the delete button.
Type the word USUWAM (Polish for “I am deleting”) and confirm.

Ask for deletion by email

If you cannot log in, write to kontakt@wellysa.com from the address the account is registered to, with the subject “Account deletion”. We will reply within a month. For data protection matters you can also write to our data protection officer: iod@wellysa.com.

What happens after your account is deleted

Logging in stops working, and we end open sessions on all devices immediately.
You lose access to your profile, results, recommendations and the packages you have bought.
We keep medical records and billing data because the law requires it. They do not disappear with the account.
This cannot be undone. If you want to come back to Wellysa, create a new account.

The details of how we process data are described in the Privacy policy.